Privacy Policy

1. Introduction

This Privacy Policy explains how Prosctratt Center ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, make a purchase, or interact with us in any way.

We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (such as name, email address, mailing address, and phone number)
• Payment information (such as credit card details and billing address)
• Account information (such as username and password)
• Purchase history and preferences
• Information you provide in customer service inquiries
• Information you provide when completing surveys or questionnaires

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device information (such as IP address, browser type, and operating system)
• Usage information (such as pages visited, time spent on the site, and links clicked)
• Location information (based on your IP address)
• Cookies and similar technologies (as explained in our Cookie Policy)

3. How We Use Your Information

We may use your personal information for the following purposes:

• Process and fulfill your orders
• Create and manage your account
• Provide customer service and respond to your inquiries
• Send you marketing communications (if you have opted in)
• Personalize your shopping experience
• Improve our website, products, and services
• Detect and prevent fraud and unauthorized access
• Comply with legal obligations

4. How We Share Your Information

We may share your personal information with the following third parties:

• Service providers who help us operate our business (such as payment processors, shipping companies, and IT service providers)
• Marketing partners (only with your consent)
• Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent (where processing is based on consent)

To exercise these rights, please contact us at [email protected].

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us, and we will take appropriate steps to delete that information.

9. International Data Transfers

We may transfer your personal information to countries outside the United Kingdom and the European Economic Area. When we do so, we ensure appropriate safeguards are in place to protect your information and to comply with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: